Autumn offer: Save 10% when buying 2+ curtains • Code AUTUMN10

(+44) 074 888 132428am to 4pm
Sound Escape – soundproofing specialists
Privacy policy

Your data, explained plainly

How Sound Escape collects, uses, shares and protects the personal data of people who use this website, in line with the UK GDPR.

UK GDPR A privacy policy written to meet UK data protection law.
6 rights Access, rectification, erasure, restriction, objection and withdrawing consent.
A direct line Email us at our email address, to exercise your rights or ask a question.

Our website address is: https://sound-escape.co/uk/.

This privacy policy explains how Sound Escape (“we”, “us”, “our”) collects, uses, shares and protects the personal data of people using our website sound-escape.co. It is written to meet the UK GDPR and the Data Protection Act 2018.

01

Collecting data

We collect data when you visit our site, create an account, place an order, sign up to our newsletter or fill in a form. That may include your name, postal address, email address, phone number and/or the last four digits of your payment card.

02

How we use it

We may use the data we collect to:

  • tailor your experience to what you actually need;
  • improve our website;
  • improve our customer service and support;
  • contact you by email;
  • run competitions, promotions or surveys.
03

Keeping your data safe

We use a range of security measures to protect your personal data, including modern encryption for any sensitive information sent over the internet.

04

Cookies

Our cookies make the site easier to use and let us recognise returning visitors. They can also improve your experience by noting your interests and showing you relevant content. You are free to refuse them in your browser settings, though some parts of the site may then work less well.

05

Google Ads retargeting and Google Analytics

Google Analytics

We use Google Analytics to understand how visitors interact with the site. It collects information anonymously and reports on usage trends without identifying individual visitors. You can read Google's privacy policy and opt out of Google Analytics.

Google Ads retargeting

We use retargeting to show relevant ads to people who have already visited our site. These ads may appear on third-party sites, including Google, based on what you looked at here. You can turn this off in Google's ad settings.

06

Consent

By using our website you agree to this privacy policy.

07

Your rights

Under the UK GDPR you have the right to:

  • access the personal data we hold about you;
  • have inaccurate or incomplete data corrected;
  • ask us to erase your data;
  • ask us to restrict how we process it;
  • object to us processing it;
  • withdraw consent you have given.

To exercise any of these rights, contact us at our email address.

08

Changes to this policy

If we change this privacy policy, we will publish the changes on this page.

09

Managing cookies and consent

We use the consent management tool “Real Cookie Banner” to manage the cookies and similar technologies on this site (tracking pixels, web beacons and so on) and the consent you give for them. Details of how Real Cookie Banner works are available at devowl.io/rcb/data-processing.

The legal bases for processing personal data in this context are Article 6(1)(c) and Article 6(1)(f) of the UK GDPR. Our legitimate interest lies in managing the cookies and similar technologies used on the site, and the consent associated with them.

Providing personal data is neither a contractual requirement nor necessary to enter into a contract. You are under no obligation to provide it. If you do not, we cannot record your consent preferences.